The Company was established with the objective to operate a retail business in home improvement segment by offering products and complete range of services relating to construction, extension, refurbishment, renovation, makeover and improvement of buildings, houses, and residential places through One Stop Shopping Home Center, under the trade name of “HomePro” to serve home-owner customers and the trade name of “Mega Home” to serve technicians and contractors, which is the Company’s trademark. In the present, the nature of business of the Company is as follows:
1. Home Improvement Retailing
1.1 Product Category 2 groups of merchandise categories as follows:
Hard Line
Tools, Paint, Home Improvement, Bathroom and Sanitary Ware, Kitchen, Home Appliances and Electrical Equipment.
Soft Line
Bedding, Home Textiles, Furniture, Lighting, Household Decorative Products, and Household Accessories.
1.2 Services relating to retail business
With the concept of One Stop Shopping, the Company provides home services that cover repairs, and home improvement services through the appointment from several channels; at stores, on Home Service Application, on Line Official platform, in which the following services were provided:
- Renovation, such as renovating bathrooms, kitchens, living rooms with a 3D computer system (Home Improvement Service).
- Installation, relocation and fixing (Installation Service)
- Inspection, cleaning, and maintenance of various electrical appliances (Maintenance Service)
- Washing, cleaning, and sterilizing services (Cleaning Service)
- Home improvement and remodeling/ restoration (Home Makeover)
It also covers emergency services (Emergency Service) such as power cut, power outage, broken water pump, water pipe leak, etc. in which the customer can contact via call center 1284, 24 hours a day.
2. Space Rental Service for Retail Tenants
The Company provides available space in some HomePro Stores for retail tenants to rent. At the same time, the Company has also developed a store format called “Market Village” which operates as a full-service shopping center. Inside the premises, in addition to the HomePro store, there is a shopping center in which most tenants are supermarkets, restaurants, banks, bookstores, and IT shops etc. As of December 31, 2023, the Company has a total of 5 locations under Market Village format: Suvarnabhumi, Hua-Hin, Phuket-Chalong, Ratchapruk, and Rangsit Klong 4.
