Nature of Business

The Company was established with the objective to operate a retail business in home improvement segment by offering products and complete range of services relating to construction, extension, refurbishment, renovation, Home Makeover and improvement of buildings, houses, and residential places through One Stop Shopping Home Center, under the trade name of “HomePro” which is the Company’s trademark. In the present, the nature of business of the Company is as follows:

1. Home Improvement Retailing

1.1 Product Category: 2 groups of merchandise categories as follows:

Hard Line

Tools, Paint, Home Improvement, Bathroom and Sanitary Ware, Kitchen, Home Appliances and Electrical Equipment

Soft Line

Bedding, Home Textiles, Furniture, Lighting, Household Decorative Products, and Household Accessories

1.2 Services relating to retail business

Due to most of the Company’s products having instruction details and working process which customers need to understand, the Company has provided various kinds of related services by giving consultation and useful information for customers to make decision to select the products that mostly match the usage objectives. In addition, the Company has provided “Home Services” consisting of:

3D Design

Installation Service

Maintenance Service

Home Improvement Service

The Company enhances customer convenience through various channel i.e. mobile application, website, and call center. “Home Service” program was developed a new service concept called Home Service Prepaid Card, to provide more convenience to cardholders who use Home Service. Card holders will receive various privileges e.g. emergency call in a technician (Fast Lane) within 2 hours during 8.00 AM – 06.00 PM., and Emergency Service assistance such as fixing of power outage electric short, broken down water pump, broken pipe on 24/7 service. Furthermore, HomePro also provides technician and contractor services, product exchange and return, arranges DIY demonstration (Do It Yourself) as well as workshop activities for customers.

2. Space Rental Service for Retail Tenants

The Company provides available space in some HomePro Stores for retail tenants to rent. At the same time, the Company has developed a store format called “Market Village” which operates as a fullservice shopping center. Inside the project, in addition to HomePro store, there is a shopping center in which most tenants are supermarkets, restaurants, banks, bookstores, and IT shops etc.

As of December 31, 2018, the Company has a total of 4 stores under Market Village format: Suvannabhumi, Hua-Hin, Phuket-Chalong and Ratchapruk.